Introduction
This policy outlines our guidelines and procedures regarding the return of products purchased from our website.

• Eligibility for Returns
  - You may initiate a return within [X] days of the purchase date if you are not satisfied with your purchase.
  - To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
• Return Process
  - To initiate a return, please contact our customer service team at [contact@katendaily.com] with your order details and reason for the return.
  - Our team will provide you with instructions on how to return the item.
• Refund Procedure
  - Once we receive the returned item, it will undergo an inspection to ensure it meets the return eligibility criteria.
  - Refunds will be processed within [X] days of receiving the returned item, using the original payment method.
• Non-Returnable Items
  - Certain products may not be eligible for return due to hygiene reasons or if they are perishable, such as certain cleaning supplies or consumables. Please check the product description for details.
• Shipping Costs
  - Shipping costs associated with the initial purchase are non-refundable. Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
• Damaged or Defective Items
  - If you receive a damaged or defective item, please contact us immediately upon receipt. We will arrange for a replacement or refund as per your preference.
• Exchanges
  - We do not offer exchanges for returned items. If you wish to exchange an item, please initiate a return and place a new order for the desired item separately.
• Contact Us
  - If you have any questions or concerns regarding our Returns Policy, please reach out to our customer service team at [contact@katendaily.com].